About the role#
This is a full-time, temporary position based in Pittsburgh. You will support military and veteran students by guiding them through the enrollment process from initial inquiry to registration. You will act as a primary point of contact for prospective students and their families, helping them navigate admissions and academic program options.
What you'll do#
- Manage inbound and outbound communication with prospective students.
- Support admissions processes, including reading applications and making admissions decisions.
- Conduct one-on-one meetings and group information sessions for campus visitors.
- Track student interactions and progress using institutional CRM and database systems.
- Collaborate with financial aid, registrar, and academic advising departments.
- Analyze data to develop recruitment strategies and meet monthly enrollment goals.
- Work evenings until 8:00 PM and occasional weekends during peak periods.
What you'll need#
- High School Diploma or equivalent (Associate’s degree in business or a related field is preferred).
- 1 to 2 years of experience in customer relations, sales, or higher education, such as admissions, financial aid, or student advising.
- Proficiency with PC and Microsoft Office software.
- Strong communication skills, including active listening and the ability to tailor messaging.
- Ability to multitask, manage time effectively, and work under pressure.
- Experience with Slate and Banner software is preferred.
- Professional demeanor and the ability to maintain confidentiality.
Location & details#
- Location: Pittsburgh, Pennsylvania.
- Work Modality: On-site.
- Schedule: Full-time (35 hours per week). Includes weekday shifts ending at 8:00 PM and occasional Saturday work.
About Duquesne University
Duquesne University is a Catholic institution based in Pittsburgh. Founded in 1878, it serves a student body of roughly 8,000 graduate and undergraduate learners. The university maintains a staff of over 3,000 employees. Academic programs focus on community service and regional equity.
How to get in at Duquesne University
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