About the role#
This summer internship provides hands-on experience with the U.S. Direct-to-consumer inside sales team. You will learn how sales operations contribute to customer satisfaction and business growth. The role focuses on direct-to-consumer sales, customer relationship management, and the medical equipment sales cycle. You will build practical skills in communication, problem-solving, and revenue generation while supporting real-world operations.
What you'll do#
- Conduct customer outreach and contact potential new customers.
- Handle inbound and outbound calls related to the sale of medical equipment.
- Process customer sales orders following departmental instructions and quality procedures.
- Train on the medical device catalog to provide technical support and resolve inquiries.
- Support stakeholders with monthly appointment planning and sales tasks.
- Ensure accurate order entry for phone and web shop requests.
- Communicate client information to schedule product shipments.
- Maintain accurate notes regarding insurance, sales, and customer demographics.
- Collaborate with Logistics, Insurance, and Accounting Departments.
- Coordinate with the Insurance Department to ensure proper billing.
- Complete additional tasks as assigned by management.
What you'll need#
- Enrollment in a post-secondary program for Healthcare Administration, Business Administration, Marketing, or Communications.
- Junior or Senior status as of March 2026.
- A GPA of 3.0 or higher.
- 3-6 months of customer service or sales experience, or relevant course work.
- Ability to recognize prospects, present products, and close sales.
- Strong communication skills and professional phone etiquette.
- Proficiency in Microsoft Office and general keyboarding skills.
- Ability to manage multiple tasks and work within a team.
Location & details#
- Location: New Berlin, Wisconsin.
- Schedule: Full-time, Monday-Friday, 8:00am-4:30pm.
- Work Modality: Hybrid. You must be able to work onsite on Tuesdays and Wednesdays.
- Term: Summer 2027.
About Coloplast
Coloplast develops medical equipment and service solutions for people with intimate medical conditions. The company focuses on areas including ostomy care, continence care, advanced wound care, and interventional urology. Founded in 1957, it is based in Humlebæk, Denmark. The organization operates globally and employs more than 16,500 people.
How to get in at Coloplast
Applying early at Coloplast is a distinct advantage because the volume of applicants grows quickly once a role is posted. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you submit your application among the first to ensure your profile is seen before the pile grows. You should aim to be in that initial group of candidates to maximize your visibility. Beyond the initial application, reaching out to the right people can help you stand out. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This approach often improves response rates compared to waiting for a system to process your entry.
