About the role#
COCM is hiring a Desk Assistant for student housing at Duquesne University in Pittsburgh. You will handle customer service and administrative tasks for residents of Brottier, St. Martin, and McGinley Halls. This is a part-time, on-site role with a pay rate of $10.50 per hour. You can work up to 20 hours per week, including evenings, weekends, and academic breaks.
What you'll do#
- Monitor building entryways and greet residents and visitors.
- Manage guest and equipment sign-in procedures and report security issues.
- Assist residents with lockouts and guide them through the work order system.
- Provide customer service via phone, email, and in-person interactions.
- Act as a referral agent for campus resources.
- Sort, record, and forward mail and packages for staff and residents.
- Create fliers, social media content, and office documents.
- Maintain organization of desk areas, study lounges, and common spaces.
- Attend all required training and meetings.
What you'll need#
- A high school diploma or GED.
- Current enrollment as a student at a post-secondary institution.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Ability to operate basic office equipment like copiers and phones.
- Strong communication skills and the ability to follow instructions.
- Preference is given to Duquesne University students and residents of Brottier, St. Martin, and McGinley Halls.
Location & details#
- Location: Pittsburgh, Pennsylvania.
- Work modality: On-site.
- Term: Rolling.
- Compensation: $10.50 per hour.
About COCM
COCM provides management and consulting services for on-campus housing communities. Founded in 1990, the firm operates out of Vestavia Hills, Alabama. It currently manages housing for over 35,000 students across more than 35 campuses in the United States. The company employs 259 people and offers services ranging from facilities maintenance to residence life.
How to get in at COCM
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