About the role#
This internship is for individuals who want to grow as leaders and learn how a business operates. You will gain real-world experience by taking on actual responsibilities in a restaurant environment. This is not a shadowing role. You will be trusted to lead team members, own specific projects, and receive regular coaching from the leadership team.
What you'll do#
- Gain hands-on experience in daily restaurant operations.
- Lead and support team members in both service and production areas.
- Help create a culture of care, excellence, positivity, and accountability.
- Deliver exceptional guest experiences with urgency, care, and professionalism.
- Support operational excellence in food quality, speed, accuracy, cleanliness, and hospitality.
- Participate in training, coaching, and developing team members.
- Learn how to lead shifts with clarity, energy, and ownership.
- Help identify opportunities for improvement and implement practical solutions.
- Own a specific business focus area or leadership project.
- Track progress, communicate updates, and help create measurable results.
- Participate in leadership conversations related to people, operations, sales, profitability, culture, and growth.
- Communicate effectively with team members, leaders, and guests.
- Receive coaching and feedback with humility and a growth mindset.
- Contribute meaningful value to the organization while growing personally and professionally.
What you'll need#
- Positive attitude and strong work ethic.
- High character and personal responsibility.
- Passion for serving others and creating meaningful connections.
- Desire to grow as a leader and business professional.
- Strong verbal and written communication skills.
- Ability to lead others through influence, example, and accountability.
- Reliable transportation.
- Ability to thrive in a busy environment.
- Willingness to learn, receive feedback, and be coached.
- Commitment to excellence and continuous improvement.
- Ability to work well in a team environment with shared ownership and accountability.
- Takes initiative and looks for ways to make things better.
- Previous leadership experience as a team lead, shift leader, supervisor, captain, coach, mentor, or similar role is preferred.
Location & details#
- Location: Mesa, Arizona.
- Employment type: Full-time.
- Compensation: $20 per hour.
- Modality: On-site.
About Chick-fil-A Restaurants
Chick-fil-A is a quick-service restaurant company based in Atlanta. Founded in 1967, the business operates through a franchise model where independent owner-operators manage individual locations. The company maintains over 3,000 restaurants across the United States, Canada, and Puerto Rico. It employs more than 200,000 team members across its restaurant network.
How to get in at Chick-fil-A Restaurants
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