About the role#
ChargePoint is looking for an IT & Network Intern to join our team at the Campbell, California headquarters. This is a hands-on position where you will work alongside IT engineers and help desk staff to support daily operations across our corporate infrastructure. You will gain direct exposure to enterprise networking, endpoint management, cloud platforms, and user support. This role is intended for students studying IT, computer science, or related fields who want practical experience in a corporate IT environment.
What you'll do#
- Triage and resolve help desk tickets, including account provisioning and password resets.
- Support onboarding and offboarding workflows by imaging machines, configuring profiles, and recovering equipment.
- Troubleshoot LAN, WAN, Wi-Fi, and VPN connectivity issues.
- Assist the network team with monitoring and basic configuration for switches, firewalls, and access points.
- Support MDM tool administration and manage software deployment through endpoint management platforms.
- Provide hands-on AV support for conference rooms, town halls, and all-hands meetings.
- Manage inventory, track hardware assets, and coordinate with vendors for replacements.
- Maintain IT documentation, network diagrams, and runbooks in Confluence.
- Support cloud infrastructure tasks in AWS and Azure environments.
- Collaborate with IT staff using Jira for ticket tracking.
What you'll need#
- Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field.
- Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VLANs, and subnetting.
- Familiarity with Windows and macOS operating systems.
- Comfort working with hardware, including setting up laptops, monitors, docking stations, and printers.
- Ability to communicate clearly with non-technical users when resolving support issues.
- A self-starter mindset with the ability to follow documented procedures and ask questions when needed.
- Experience with ticketing systems like Jira, ServiceNow, or Zendesk is a plus.
- Exposure to MDM tools such as Intune, Kandji, or JumpCloud is helpful.
- Familiarity with cloud platforms like AWS or Azure is preferred.
- Progress toward a CompTIA A+, Network+, or similar certification is a plus.
Location & details#
- This position is located on-site at our headquarters in Campbell, California.
- This is a paid, full-time internship.
- We offer rolling start dates.
About ChargePoint
ChargePoint operates in the electrical equipment manufacturing sector. Founded in 2007, the company produces hardware and software for electric vehicle charging stations. It is based in Campbell, California. The organization employs between 1,001 and 5,000 people and functions as a public company.
How to get in at ChargePoint
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