Customer Experience Internship

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Carvana

10,001+ employeesFounded 2012Tempe, ArizonaTechnology, Information and Internet
Actively hiringPaidSummer 2027Technology, Information and Internet
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Best applied by Jan 11

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About the role#

This is a 9-week, full-time, paid internship running from June 7 to August 6, 2027. You will work on-site in Tempe, Arizona. The program serves as an immersive bootcamp where you will learn how to support customers and understand the end-to-end car buying process. We aim to provide a 360-degree view of our operations and prepare you for a potential full-time role after graduation.

What you'll do#

  • Complete an accelerated training program to learn about our business and customers.
  • Engage with customers directly through phone and chat interactions.
  • Gain exposure to Market Operations to understand the driveway and Vending Machine experience.
  • Tour our Car Vending Machine and Inspection Center to see our operations firsthand.
  • Collaborate with other interns on a hands-on capstone project.
  • Present your capstone project findings to our senior leadership team.
  • Participate in lunch and learn sessions with executives to build your professional network.

What you'll need#

  • Current enrollment in a four-year university.
  • Expected graduation date in Winter 2027 or Spring 2028.
  • A genuine desire to help people and a strong sense of empathy.
  • Curiosity and a drive to understand the reasons behind our business processes.
  • Clear, concise communication skills.
  • A team-oriented mindset.
  • Resilience and a positive, can-do attitude when facing challenges.

Location & details#

  • Location: Tempe, Arizona.
  • Term: Summer 2027.
  • Modality: On-site.
  • Employment type: Full-time.
Relevant fieldsOther

About Carvana

Carvana operates an online platform for buying and selling used vehicles. Founded in 2012, the firm maintains its headquarters in Tempe, Arizona. It functions as a public company with a workforce exceeding 10,000 employees. The business model focuses on e-commerce transactions for automotive retail.

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