Customer Experience Internship

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    Carvana

    10,001+ employeesFounded 2012Tempe, ArizonaTechnology, Information and Internet
    Actively hiringPaidSummer 2027Technology, Information and Internet
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    Best applied by Oct 28

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    About the role#

    This is a 9-week, full-time, paid internship running from June 7 to August 6, 2027. You will work on-site in Tempe, Arizona. The program serves as an immersive bootcamp where you will learn how to support customers and understand the end-to-end car buying process. We aim to provide a 360-degree view of our operations and prepare you for a potential full-time role after graduation.

    What you'll do#

    • Complete an accelerated training program to learn about our business and customers.
    • Engage with customers directly through phone and chat interactions.
    • Gain exposure to Market Operations to understand the driveway and Vending Machine experience.
    • Tour our Car Vending Machine and Inspection Center to see our operations firsthand.
    • Collaborate with other interns on a hands-on capstone project.
    • Present your capstone project findings to our senior leadership team.
    • Participate in lunch and learn sessions with executives to build your professional network.

    What you'll need#

    • Current enrollment in a four-year university.
    • Expected graduation date in Winter 2027 or Spring 2028.
    • A genuine desire to help people and a strong sense of empathy.
    • Curiosity and a drive to understand the reasons behind our business processes.
    • Clear, concise communication skills.
    • A team-oriented mindset.
    • Resilience and a positive, can-do attitude when facing challenges.

    Location & details#

    • Location: Tempe, Arizona.
    • Term: Summer 2027.
    • Modality: On-site.
    • Employment type: Full-time.
    Relevant fieldsOther

    About Carvana

    Carvana operates an online platform for buying and selling used vehicles. Founded in 2012, the firm maintains its headquarters in Tempe, Arizona. It functions as a public company with a workforce exceeding 10,000 employees. The business model focuses on e-commerce transactions for automotive retail.

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