Customer Service Intern

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Carvana

10,001+ employeesFounded 2012Tempe, ArizonaTechnology, Information and Internet
Actively hiringPaidSummer 2027Technology, Information and Internet
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Best applied by Jan 11

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About the role#

This is a 9-week, paid, full-time internship running from June 7 to August 6, 2027. You will work on-site in Tempe, Arizona. This program is designed as an immersive bootcamp to teach you how to manage customer operations. We are looking for students who want to build a career at Carvana after they graduate.

What you'll do#

  • Complete an accelerated training program to learn about our business and customers.
  • Handle live customer interactions through phone and chat to solve problems.
  • Gain exposure to Market Operations and the end-to-end car buying journey.
  • Tour our Car Vending Machine and Inspection Center to see how our operations work.
  • Collaborate with other interns on a hands-on capstone project.
  • Present your project solutions to our senior leadership team.
  • Attend exclusive lunch and learn sessions with company executives.

What you'll need#

  • Current enrollment in a four-year university with a graduation date in Winter 2027 or Spring 2028.
  • A genuine desire to help people and a deep sense of empathy.
  • Curiosity and a drive to understand the reasons behind our business processes.
  • Strong communication skills and the ability to talk to anyone.
  • A team-oriented mindset and a positive, resilient attitude.

Location & details#

  • Location: Tempe, Arizona
  • Term: Summer 2027
  • Modality: On-site
  • Compensation: $20/hr
  • Employment type: Full-time
Relevant fieldsOther

About Carvana

Carvana operates an online platform for buying and selling used vehicles. Founded in 2012, the firm maintains its headquarters in Tempe, Arizona. It functions as a public company with a workforce exceeding 10,000 employees. The business model focuses on e-commerce transactions for automotive retail.

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