Customer Service Intern

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    Carvana

    10,001+ employeesFounded 2012Tempe, ArizonaTechnology, Information and Internet
    Actively hiringPaidSummer 2027Technology, Information and Internet
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    Best applied by Oct 28

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    About the role#

    This is a 9-week, paid, full-time internship running from June 7 to August 6, 2027. You will work on-site in Tempe, Arizona. This program is designed as an immersive bootcamp to teach you how to manage customer operations. We are looking for students who want to build a career at Carvana after they graduate.

    What you'll do#

    • Complete an accelerated training program to learn about our business and customers.
    • Handle live customer interactions through phone and chat to solve problems.
    • Gain exposure to Market Operations and the end-to-end car buying journey.
    • Tour our Car Vending Machine and Inspection Center to see how our operations work.
    • Collaborate with other interns on a hands-on capstone project.
    • Present your project solutions to our senior leadership team.
    • Attend exclusive lunch and learn sessions with company executives.

    What you'll need#

    • Current enrollment in a four-year university with a graduation date in Winter 2027 or Spring 2028.
    • A genuine desire to help people and a deep sense of empathy.
    • Curiosity and a drive to understand the reasons behind our business processes.
    • Strong communication skills and the ability to talk to anyone.
    • A team-oriented mindset and a positive, resilient attitude.

    Location & details#

    • Location: Tempe, Arizona
    • Term: Summer 2027
    • Modality: On-site
    • Compensation: $20/hr
    • Employment type: Full-time
    Relevant fieldsOther

    About Carvana

    Carvana operates an online platform for buying and selling used vehicles. Founded in 2012, the firm maintains its headquarters in Tempe, Arizona. It functions as a public company with a workforce exceeding 10,000 employees. The business model focuses on e-commerce transactions for automotive retail.

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    Applying early gives you a distinct advantage at Carvana, as recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you avoid the frustration of submitting your resume to a crowded queue. You can also improve your response rates by reaching out to the people actually managing the hiring process. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This direct approach often yields better results than relying solely on automated portals.

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