Director of Marketing and Communications - Division of Student Affairs

About the role#

Carnegie Mellon University is seeking a Director of Marketing and Communications to serve as the senior marketing and communication officer for the Division of Student Affairs. This role establishes a strategic vision that unifies the divisional narrative while aligning priorities with larger university strategies. Operating under a hub-and-spoke model, the Director influences departmental efforts, leads divisional strategies, and serves as a liaison to university-wide communications and marketing operations.

What you'll do#

• Define, implement, and assess a comprehensive divisional marketing and communications strategy.
• Oversee high-level divisional and cross-departmental marketing initiatives.
• Create rigorous work statements, budgets, timelines, and frameworks to maximize quality and output.
• Evaluate the reach and impact of marketing efforts using high-level data and analytics.
• Empower decentralized staff by developing training programs in strategic storytelling, brand governance, project management, and responsible generative AI literacy.

What you'll need#

• Bachelor's degree required; Master's degree preferred.
• Minimum 10+ years of experience in marketing or communication roles.
• Experience in a higher education environment is preferred.
• Proficiency with website systems and graphic design software.
• Strong analytical, organizational, project management, and problem-solving skills.
• Excellent oral and written communication skills.
• Ability to model responsible, ethical, and risk-aware AI usage.

Location & details#

• Location: Pittsburgh, Pennsylvania.
• Work Modality: On-site.
• Employment Type: Full-time.
• Term: Rolling.