About the role#
As an Experience Management Intern, you will join the Customer Experience team at Mercury Marine. This role focuses on improving experiences for dealers, consumers, technicians, and internal stakeholders. You will gain hands-on exposure to experience design, design thinking, analytics, and digital initiatives while working on projects like the B2B Purchasing Portal and the Technician Learning Program.
What you'll do#
- Support experience design projects by gathering information and documenting processes.
- Participate in design thinking workshops, ideation, and journey mapping.
- Collect, organize, and analyze stakeholder feedback to identify improvement opportunities.
- Coordinate meetings, workshops, interviews, and stakeholder engagements, including scheduling and note-taking.
- Research customer experience best practices and industry trends.
- Create and maintain communication materials, presentations, job aids, and project documentation.
- Prepare reports and visual representations to share project findings and recommendations.
What you'll need#
- Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Communications, Psychology, or Operations Management.
- Minimum second semester sophomore status with at least 48 completed credits.
- Proficiency in Microsoft Office Suite.
- Strong written and verbal communication skills.
- Excellent organizational skills with high attention to detail.
- Ability to manage multiple tasks and meet deadlines in a collaborative environment.
Location & details#
- Location: Fond du Lac, Wisconsin.
- Work Modality: Hybrid.
- Employment Type: Full-time.
- Compensation: $18.00 to $27.50 per hour, based on qualifications and business needs.
- Note: This position is not eligible for employment visa sponsorship.
About Brunswick Corporation
Brunswick Corporation designs and manufactures products for the marine recreation market. The company manages a portfolio of over 60 brands, including boat manufacturers, propulsion systems, and marine technology. It also operates shared-access businesses and provides financial services for marine customers. Based in Mettawa, Illinois, the organization employs over 10,000 people.
How to get in at Brunswick Corporation
Securing an internship at Brunswick Corporation often requires speed, as early applicants are frequently reviewed before the candidate pool becomes crowded. You gain a distinct advantage by using Intern Insider to receive an instant alert the moment a role is published, ensuring you are among the first to submit your materials. Applying early helps you stay visible to the recruiting team. Reaching out to the right person can also improve your chances of getting a response. Intern Insider surfaces the specific recruiters behind Brunswick Corporation roles, allowing you to contact them directly for a referral or to ask targeted questions about the position. This direct approach is often more effective than submitting an application into a general queue.
