About the role#
Behavioral Health Group is seeking an Operations Intern to support strategic and operational initiatives. This role provides hands-on experience working with executive leadership, focusing on data analysis, performance insights, and continuous improvement within a behavioral health setting.
What you'll do#
- Conduct research and analysis of Net Promoter Score (NPS) and patient satisfaction data to identify trends and drivers.
- Analyze data related to Intensive Outpatient Program (IOP) and Substance Use Disorder (SUD) program launches to track performance metrics.
- Analyze data associated with Corrective Plans of Action (CPO) to monitor progress and measure outcomes.
- Assist in evaluating Strategic Response Plans (SRPs) through performance tracking.
- Create clear, concise reports and presentations for senior leadership to translate complex data into actionable insights.
What you'll need#
- Currently pursuing a Bachelor’s or Master’s degree in Business, Healthcare Administration, Public Health, Data Analytics, or a related field.
- Strong analytical and problem-solving skills with the ability to synthesize data into meaningful recommendations.
- Proficiency in Excel, specifically pivot tables and data analysis functions; experience with data visualization tools is preferred.
- Strong written and verbal communication skills.
- High level of organization and attention to detail.
Location & details#
- Location: Dallas, Texas.
- Modality: On-site.
- Employment: Full-time, paid internship.
- Term: Rolling.
