About the role#
As a Mayborn Museum Spark Guide, you will serve as a key member of the Museum Engagement Team. This role involves active, on-your-feet work across various museum areas, including the Traveling Exhibit Gallery, Play Waco, the Historic Village, and the Discovery Wing. You will focus on providing high-quality customer service while facilitating educational experiences that inspire visitors.
What you'll do#
- Staff high-traffic exhibit areas and facilitate hands-on activities created by education staff.
- Greet visitors and provide excellent customer service, answering questions about museum events and exhibits.
- Utilize interactive activities to help visitors connect with exhibit subject matter and foster learning.
- Monitor exhibit functionality and guest behavior, reporting any issues to supervisors.
- Maintain cleanliness and reset props in play areas.
- Exhibit professionalism in all interactions with visitors and co-workers.
- Attend monthly team trainings and maintain effective communication with the team.
What you'll need#
- Ability to complete written tasks and checklists.
- A genuine interest in interacting with children and adults of all ages and backgrounds.
- Flexibility, adaptability, and a strong team mindset.
- A respectful attitude toward visitors, supervisors, and co-workers.
- Professionalism, punctuality, and problem-solving skills.
- Majors in Communications, Psychology, or Human Resources are preferred.
Location & details#
- Location: Waco, Texas.
- Work Modality: On-site at the Mayborn Museum Complex.
- Schedule: Minimum of 5 hours per week during museum operating hours.
- Compensation: Paid position at $10.00 per hour.
