About the role#
The Office Assistant provides administrative support to on-campus communities at North Russell. This role serves as a key resource for residents, parents, visitors, and staff while maintaining the safety and security of the residential community. This is an on-site, student-employee position.
What you'll do#
- Greet visitors and provide excellent customer service.
- Monitor door security and report issues to appropriate hall staff.
- Provide administrative support to residents, including room access assistance and equipment check-outs.
- Maintain accurate log books for maintenance issues, unlock codes, equipment, lost and found, and gift registries.
- Assist with general office tasks such as handling correspondence, filing, data entry, and organizing common areas.
- Support residents in communicating concerns to hall staff and uphold campus policies.
What you'll need#
- Strong typing ability and the capacity to learn front desk software.
- Effective time management skills.
- Ability to work collaboratively within a team.
- Capability to provide high-quality customer service to a diverse population.
- Sound judgment when responding to needs or potential crises.
- Ability to maintain regular attendance and comply with university policies.
- Preferred majors include Business Administration, Psychology, Communications, and Sociology.
Location & details#
- Location: North Russell, Waco, Texas.
- Work Modality: On-site.
- Schedule: Desk hours are 7am to 1am daily, with exceptions for move-in, move-out, and university holidays.
- Term: Rolling employment.
