About the role#
The Campus Recreation Member Services Manager supports the Department of Campus Recreation by overseeing daily facility operations and ensuring a safe, positive experience for patrons. This graduate-level position involves managing service desks at the McLane Student Life Center, Russell Gym, and Pullin Family Marina, as well as assisting with special programs and events.
What you'll do#
- Oversee daily facility operations and enforce departmental Building Usage Policies.
- Interview, hire, train, and schedule student personnel for Campus Recreation Service Desks.
- Conduct ongoing training and personnel evaluations for Rec Service Associates.
- Supervise student staff and facilitate the resolution of employee or patron issues.
- Monitor facilities to ensure patron safety, event compliance, and proper use of equipment.
- Manage and maintain inventory of sales items, equipment, and operational supplies.
- Assist with facility opening, closing, and evening supervision.
What you'll need#
- Current enrollment as a graduate student at Baylor University.
- Experience in personnel management and staff training.
- Familiarity with recreational facility operations.
- Ability to supervise staff and resolve conflicts professionally.
- Strong communication skills.
- Preferred majors include Human Resources, Kinesiology, or Real Estate.
Location & details#
- Location: Waco, Texas (On-site at the McLane Student Life Center).
- Employment Term: Ongoing/Rolling.
- Status: Part-time, paid graduate student position.
