About the role#
The Assurant Claims Operations Internship is a 12-week immersive program designed for students to gain hands-on experience in residential property claims. You will work alongside experienced professionals to understand how different teams contribute to the claim lifecycle, including processing, quality, compliance, and customer service. This role involves balancing daily business tasks with a structured summer project that addresses a specific Claims opportunity or challenge.
What you'll do#
- Learn how residential property claims are reviewed, documented, processed, and resolved.
- Support operational activities such as reporting, workflow management, quality review, and process improvement.
- Collaborate with Claims professionals across various business areas to understand their contributions to the claim lifecycle.
- Conduct research, gather data, and perform analysis to support current business priorities.
- Identify opportunities to improve existing workflows, technology, training, or the customer experience.
- Complete a structured summer project with clear objectives and measurable deliverables.
- Present your project findings, insights, and recommendations to Claims colleagues and leadership.
- Participate in team meetings, professional-development activities, and mentorship opportunities.
What you'll need#
- Enrollment in a bachelor's degree program, with at least one semester remaining after the internship.
- Expected graduation date between December 2027 and August 2028.
- Availability to work full-time from May 17, 2027, through August 7, 2027.
- Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
- Experience using Excel to organize, review, or analyze information.
- Effective written and verbal communication skills with strong attention to detail.
- Ability to manage multiple assignments, meet deadlines, and work independently or within a team.
- Ability to handle sensitive customer and company information with discretion.
- Pursuing a degree in business administration, finance, communications, operations, or a related field.
- Previous experience in customer service, administrative, or office environments is preferred.
- Strong problem-solving skills and the ability to learn new systems quickly.
Location & details#
- This is a remote position based in the United States.
- This is a paid internship.
- You must be authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.
About Assurant
Assurant is a global business services company that focuses on protecting and supporting consumer purchases. The firm operates in 21 countries and provides specialty products such as mobile device solutions, vehicle protection, and renters insurance. It is a public company based in Atlanta, Georgia. The organization employs over 16,000 people.
How to get in at Assurant
Applying to Assurant early provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you submit your materials before the applicant pool grows. This timing ensures your profile is seen while the hiring team is still actively reviewing the initial batch of candidates. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific contacts responsible for Assurant openings, allowing you to ask informed questions or request a referral. Connecting with a human at the company often makes a difference compared to submitting an application into a general queue.
