About the role#
Arity is seeking a Customer Success Implementation Intern to join our team. You will support our Customer Success organization by learning how to bridge the gap between technical solutions and client needs. This role focuses on understanding how to make transportation safer and more efficient through data and technology. You will shadow team members to gain insight into how we support our customers, manage relationships, and implement products.
What you'll do#
- Shadow team members to understand Arity products including our SDKs and APIs.
- Learn about the full lifecycle of Customer Success, from nurturing relationships to supporting long-term goals.
- Work with debugging tools such as Postman and Jupyter Notebooks.
- Support Customer Success Managers and the Lead Solution Implementation Engineer by performing technical walk throughs.
- Collaborate with product and engineering teams to understand how client feedback shapes our solutions.
- Assist the customer support team in troubleshooting and resolving issues.
- Mature your skills in mobile testing, data analysis, and processing.
- Potentially travel to client sites to observe or participate in quarterly business reviews.
What you'll need#
- Current pursuit of a degree in Computer Science, Software Engineering, or a related field.
- Introductory experience with coding or mobile development.
- Mastery of Excel, including pivot tables and formulas.
- Ability to explain complex technical concepts to non-technical stakeholders.
- Strong communication and presentation skills.
- Interest in working with cloud-based infrastructure and progressive technologies.
- Experience or exposure to iOS or Android mobile app development.
- Familiarity with APIs and tools such as Postman, Apigee, or Jupyter.
Location & details#
- This is a full-time, paid internship.
- The role is remote and operates on a rolling basis.
- Allstate does not provide visa sponsorship for this position.
About Allstate
Allstate is a public insurance company founded in 1931. It is based in Northbrook, Illinois, and employs over 10,000 people. The firm offers a range of coverage options including auto, home, life, and renters insurance. It also provides retirement planning and annuity products.
How to get in at Allstate
Applying early to Allstate gives you a distinct advantage because recruiters review applications before the talent pool becomes crowded. You can use Intern Insider to receive an instant alert the moment a new internship role is published, ensuring you are among the first to submit your materials. This timing often determines whether a recruiter sees your profile or if it remains buried in a high volume of later submissions. You can also improve your response rates by reaching out to the recruiters behind Allstate roles directly. Intern Insider surfaces the specific contacts responsible for these positions, allowing you to ask relevant questions or request a referral. This direct approach is more effective than relying on a standard application queue.
