About the role#
This is a full-time, paid internship for Summer 2027 based in Irving, Texas. As an Infrastructure Specialist Intern, you will gain hands-on experience while supporting the technology needs of our organization. You will work directly with IT teams to resolve technical issues, manage assets, and contribute to projects that improve the employee technology experience.
What you'll do#
- Provide deskside support to employees, resolving hardware, software, and connectivity problems.
- Install and configure computers, monitors, docking stations, printers, and other peripherals.
- Assist with new-hire onboarding, including equipment setup and workspace preparation.
- Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
- Configure and troubleshoot iOS and Android mobile devices.
- Assist with LAN, Wi-Fi, VPN, and network connectivity issues.
- Support device deployment, imaging, refresh, and asset-management tasks.
- Use IT service management tools to document support tickets and maintain accurate records.
- Create and update knowledge base articles and technical documentation.
- Participate in process-improvement activities and escalate complex issues to senior IT staff.
What you'll need#
- Currently pursuing a degree in a technical field, with a graduation date of December 2027 or May 2028.
- Proficiency with Microsoft 365, SharePoint, Teams, Outlook, and OneDrive.
- Hands-on experience with Windows and macOS deployment, imaging, and configuration.
- Experience with Microsoft Intune and Jamf for device management and enrollment.
- Working knowledge of LAN/Wi-Fi, VPN, TCP/IP, DNS, DHCP, and Cisco networking technologies.
- Strong analytical skills and a customer-service focus.
- Understanding of ITIL practices, incident management, and technical documentation.
Location & details#
- Location: Irving, Texas (On-site)
- Term: Summer 2027
- Employment Type: Full-time
About 7-Eleven
7-Eleven operates as a retail company focused on convenience goods. It started in 1927 at an ice dock in Dallas, Texas. The company now runs over 70,000 locations across 18 countries. It maintains a workforce of more than 10,000 employees.
How to get in at 7-Eleven
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