About the role#
The Worcester Railers HC is seeking a Ticket Sales and Operations Intern for the Fall 2026 term. This is an unpaid position that requires students to receive college credit for their participation. You will report to the Manager of Ticket Sales and gain hands-on experience in CRM management, ticket operations, and sales calls. There are also opportunities to assist other departments, including Marketing, Business Operations, Corporate Partnerships, Public and Community Relations, and Digital Media.
What you'll do#
- Attend Railers HC events as requested, including 90 percent of home games.
- Assist staff with various game-day activities.
- Complete select office hours during the week.
- Manage projects across multiple departments to support club operations.
What you'll need#
- Current enrollment as a college student with the ability to receive academic credit.
- Ability to dedicate 10 to 15 hours per week, including nights, weekends, and holidays.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong verbal communication skills and professional telephone etiquette.
- Ability to multi-task and manage various projects simultaneously.
- Basic understanding of sales principles.
- Pursuit of a degree in Sport Management, Marketing, or Business is preferred.
- Knowledge of ice hockey is helpful but not required.
Location & details#
- This role is located in Worcester, Massachusetts.
- You must have reliable transportation and reside in the Worcester area or surrounding communities.
- This is an on-site, part-time, unpaid internship.
About Worcester Railers HC
The Worcester Railers HC operate as a professional hockey team in the ECHL. Based in Worcester, Massachusetts, the organization plays home games at the DCU Center. They have participated in the league since the 2017/18 season. The team employs between 11 and 50 people.
How to get in at Worcester Railers HC
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