About the role#
As an intern in Payment Solutions, you will gain hands-on experience in financial operations, product support, and project execution. You will work closely with operations teams, business analysts, and managers to understand how financing, payments, and customer support create exceptional customer experiences. This is a full-time, paid internship for the Fall 2026 term.
What you'll do#
- Participate in Payment Solutions projects related to new service offerings, system updates, communications, or operational enhancements.
- Support day-to-day payment operations by monitoring payment exceptions, reviewing failed customer payments, and documenting resolution steps.
- Compile and prepare billing files, provide reconciliation support, and gather data for operational reporting.
- Investigate payment issues and coordinate with team members on next steps.
- Support operational process improvements by testing new tools, documenting procedures, and gathering feedback from internal stakeholders.
What you'll need#
- Current pursuit of a Bachelor’s degree in Finance, Business Administration, Accounting, Economics, or a related field.
- A strong interest in financial operations or payment systems.
- Comfort working with data, BI tools, and spreadsheets, along with an aptitude for learning new systems.
- Strong organizational and detail-oriented skills with the ability to manage multiple tasks under guidance.
- Excellent communication skills and a willingness to collaborate with diverse teams.
Location & details#
- Location: Greensboro, North Carolina
- Work Modality: On-site
- Term: Fall 2026
- Employment Type: Full-time
- Compensation: $17.00 - $46.00 per hour, depending on factors including academic classification and degree area.
- Sponsorship: Not available for this position.
