About the role#
We are looking for a Customer Support Intern to join our team for the Summer 2027 term. This is a full-time, paid, on-site position based in Sioux Falls, South Dakota. You will work closely with a manager and mentor to complete specific projects within the Customer Support and Sales departments.
What you'll do#
- Review current SOP documentation for Customer Support and Sales processes.
- Identify which documents need updates to reflect the new IFS Cloud UI.
- Recreate existing processes using screenshots and step-by-step guides that align with the new system.
- Provide regular project updates to peers and managers.
- Attend company-sponsored training, seminars, and events.
- Promote the division quality management system in line with ISO standards.
- Deliver a presentation at the end of the summer.
- Perform other related tasks as needed.
What you'll need#
- A high school diploma or GED.
- Current enrollment in an associate or bachelor's degree program for Business Administration or Technical Writing.
- Proficiency with computers and the Microsoft Office suite.
- Ability to manage multiple tasks at once without close supervision.
- Strong problem-solving skills and the ability to identify waste.
- Capacity to maintain high levels of confidentiality.
- Effective communication skills for interacting with leadership and team members.
Location & details#
- Location: Sioux Falls, South Dakota.
- Modality: On-site.
- Term: Summer 2027.
- Employment type: Full-time.
About Viaflex
Viaflex manufactures polymer film and sheeting products. The company serves sectors such as agriculture, energy, construction, and telecommunications. Founded in 1973, it maintains operations in Sioux Falls, South Dakota. The organization employs between 201 and 500 people and holds ISO 9001:2015 certification.
How to get in at Viaflex
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