About the role#
As an Operations Intern, you will gain practical experience in the B2B SaaS industry. You will learn about tax, compliance, and certificate processes while working with a team that supports customers across all U.S. time zones. This is a paid, full-time position.
What you'll do#
- Communicate with customers primarily through email.
- Gather and clarify information to resolve inquiries.
- Follow established procedures to maintain quality.
- Use Microsoft Office and specialized software to complete accurate, detail-oriented work.
What you'll need#
- Strong, professional written communication skills, including the ability to ask clear follow-up questions.
- Excellent attention to detail and the ability to follow standard operating procedures.
- Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
- Comfort learning and using specialized software tools.
- Relevant education, training, or professional experience.
- Coursework or experience in accounting, tax, finance, business, or a related field.
Location & details#
- This position is based on-site in King of Prussia, Pennsylvania.
- You must be able to work on-site for at least 20 hours per week.
- The team operates Monday through Friday, between 8:00 a.m. and 5:00 p.m. Eastern Time.
- The pay range for this role is $22.00 to $24.00 per hour.
About Vertex Inc.
Vertex Inc. provides software for indirect tax management. The company supports tax compliance across more than 19,000 global jurisdictions. It serves over 4,000 customers and maintains partnerships with various ERP and CRM platforms. Based in King of Prussia, Pennsylvania, the firm employs between 1,001 and 5,000 people.
How to get in at Vertex Inc.
Applying early is a significant advantage when pursuing an internship at Vertex Inc. because recruiters often review candidates as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. Reaching out to the right person can also make a difference in your application process. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
