Implementation Manager, Student Billing

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    Veracross

    Veracross is the one-person, one-record school management platform for K-12 private and independent schools.

    201-500 employeesFounded 2003Wakefield, MassachusettsSoftware Development
    Actively hiringPaidRemote-friendlyrollingSoftware Development
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    Best applied by Oct 28

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    About the role#

    This role involves leading independent school software implementations with a focus on Student Billing and related modules. You will guide Business Office staff through platform transitions, model operational workflows, and manage project schedules. You act as an internal subject matter expert, coaching other managers and helping improve implementation processes based on client feedback. This position is based in the UK and primarily supports schools across EMEA, with occasional support for North American projects.

    What you'll do#

    • Lead customer implementation projects, focusing on Student Billing and connected modules.
    • Conduct discovery sessions with Business Office staff to understand workflows and billing needs.
    • Consult on platform setup options and manage the deployment of configurations.
    • Model and document departmental workflows for the first operational year.
    • Develop and execute project plans, task schedules, and resource activities.
    • Advise on connections between billing, charts of accounts, the general ledger, and accounting processes.
    • Lead training engagements and collaborate with internal and external stakeholders.
    • Create support handoffs and contribute to internal documentation.

    What you'll need#

    • Bachelor's degree or equivalent experience.
    • Degree in Accounting, relevant coursework, or experience in a Business Office or Bursary setting.
    • Two or more years of experience in technical project management, implementing SaaS software, or working with finance and billing systems.
    • Understanding of accounting fundamentals, including the accounting equation, journal entries, accounts receivable, reconciliations, and financial reporting.
    • Strong communication skills with the ability to present to finance leaders.
    • Ability to learn complex enterprise software and make decisions with limited direction.
    • High organizational skills and the ability to manage your own work in a remote environment.
    • Experience with independent school Business Offices is preferred.

    Location & details#

    • This is a full-time, remote position based in the United Kingdom.
    • You must be authorized to work in the UK.
    • The role requires the flexibility to occasionally work outside standard UK hours.
    • You should be able to travel up to 15% of the time, primarily within the UK and Europe.

    About Veracross

    Veracross develops software for K-12 private and independent schools. Founded in 2003, the company provides a central database for school management and student information. It operates from Wakefield, Massachusetts. The organization employs over 250 people and serves more than 3,200 schools.

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