About the role#
As an IT Support Specialist I Intern, you will join our technology team to support our hospital network and internal operations. This role provides exposure to IT infrastructure, technical support, and project work. You will learn from experienced professionals in a collaborative environment.
What you'll do#
- Complete internal IT training focused on core infrastructure tools.
- Assist with large meeting preparation, including audiovisual equipment and room configuration.
- Participate in daily ticket huddles to understand real-time IT issue management.
- Fulfill and manage low-risk ServiceNow requests.
- Support user onboarding and laptop configurations.
- Assist with hardware setup for new hospital locations.
- Join vendor alignment meetings to gain visibility into network, ISP, and low-voltage planning.
- Shadow an IT Field Agent during site setups.
- Contribute to Apple hardware repairs under the guidance of team members.
- Begin work on low-level Engineering tickets.
What you'll need#
- A strong interest in IT support systems, infrastructure, or engineering.
- Basic familiarity with macOS hardware.
- Eagerness to learn and apply concepts in a real-world environment.
- Strong communication skills.
- Willingness to collaborate with different teams.
- Comfort with hands-on work, from preparing hardware to participating in on-site field visits.
Location & details#
- This is an on-site role based in White Plains, New York.
- The internship is a full-time, paid position.
- We are currently hiring on a rolling basis.
About VEG ER for Pets
VEG ER for Pets operates a network of emergency veterinary hospitals. The company provides 24/7 care for pets across multiple locations in the United States. Its hospitals feature an open-concept design and offer services ranging from surgical procedures to in-house diagnostics. Based in White Plains, New York, the organization employs over 3,700 people.
How to get in at VEG ER for Pets
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