Student Experience Records Coordinator

About the role#

This position acts as the primary record keeper for student files, ensuring compliance with state and accreditation standards. You will serve as the first point of contact for the Student Services, Employment, and Financial Aid departments. The role involves a mix of administrative support and student-facing responsibilities to ensure that daily operations run accurately and on time.

What you'll do#

• Audit new student files to verify all required documentation meets standards.
• Review and approve standard diplomas, escalating complex cases to the Student Services Director.
• Monitor student traffic and manage a multi-line phone system.
• Maintain student records through scanning, linking, and data entry for forms like registration and FERPA.
• Coordinate graduation functions, including ordering supplies, printing programs, and setting up ceremonies.
• Generate department and student reports, such as progress reports.
• Manage department mailings and serve as a backup for other coordinator roles.

What you'll need#

• High school diploma or GED.
• Two years of experience in customer service and basic administrative tasks.
• Two years of experience in file management, record keeping, or auditing.
• Strong communication and organizational skills.
• Proficiency with basic computing and word processing.
• Intermediate 10-key speed.
• Ability to adapt to changing priorities.
• Ability to perform physical tasks like sitting, walking, or using a keyboard for prolonged periods, and lifting up to 5 pounds occasionally.

Location & details#

• This is a full-time, on-site position located in Smyrna, Georgia.
• The role offers an hourly rate between $22.00 and $25.00.
• Benefits include paid training, weekends off, paid holidays, and paid time off. Other benefits include medical, dental, vision, life insurance, 401K, and tuition benefits for you and your immediate family.