About the role#
Transcard is looking for a Software Implementation Intern to join our Operations department. This role supports the end-to-end client onboarding lifecycle for our payment and digital disbursement solutions. You will work alongside our Implementation team to assist with technical delivery, project tracking, and client documentation. This is a paid, full-time internship with a rolling term. We prefer candidates to be based on-site in Chattanooga, Tennessee, but we offer remote options for qualified individuals residing in the United States.
What you'll do#
- Support the team throughout the client onboarding lifecycle from kickoff to go-live.
- Assist in documenting discovery workshops regarding client payment workflows and technical requirements.
- Shadow client-facing meetings to learn implementation strategies and platform capabilities.
- Help configure platform components, such as API settings and webhooks, in sandbox environments.
- Coordinate and track integration tasks between client systems and our platform.
- Execute test cases and validate configurations across testing and staging environments.
- Verify transaction processing results across payment rails including ACH, card, and RTP.
- Maintain project plans, track milestones, and manage implementation issues or blockers.
- Document action items and notes during internal and client status meetings.
- Assist in developing technical documentation, solution diagrams, and training materials.
- Relay project updates between Product, Engineering, Client Experience, and Operations teams.
What you'll need#
- Current enrollment in or completion of a bachelor's degree in Computer Science, Information Systems, Business Administration, or a similar field.
- Interest in software implementation, technical consulting, or SaaS delivery.
- Basic familiarity with APIs, webhooks, or system integrations.
- Strong written and verbal communication skills with the ability to explain technical concepts.
- Detail-oriented mindset with effective organizational and time-management skills.
- Ability to manage multiple tasks and collaborate with both technical and non-technical stakeholders.
- Proactive, solution-oriented approach to tasks.
- Preferred: Coursework or interest in fintech, banking, or financial services.
- Preferred: Exposure to payment processing concepts like ACH, card, or account-to-account flows.
Location & details#
- Location: Chattanooga, Tennessee (On-site preferred, remote available for qualified candidates).
- Employment: Paid, full-time internship.
- Schedule: Monday-Friday during standard business hours.
- Note: We are unable to offer visa sponsorship.
About Transcard
Transcard is a financial services company based in Chattanooga, Tennessee. Founded in 2008, the firm provides global payment orchestration solutions to banks, fintech companies, and other businesses. It employs between 51 and 200 people. The company offers tools for disbursements, receivables, and account-to-account payments.
How to get in at Transcard
Securing an internship at Transcard requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Applying early helps you stand out before the pile grows. You should also focus on reaching the right people to improve your chances. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Connecting with a human recruiter is often more effective than submitting an application into a queue.
