About the role#
We are looking for an intern to help improve business processes, systems, and products. You will work with experienced team members to analyze business needs, gather requirements, and support solution delivery for Philadelphia Insurance Companies and IT teams. This role involves participating in the full software development life cycle.
What you'll do#
- Document current business processes and create workflow diagrams.
- Help write business and functional requirements and defect user stories.
- Use business analysis tools for data analysis, process modeling, and requirements management.
- Research and document production support issues by gathering information from users and technical teams.
- Recommend process changes to improve accuracy, efficiency, and compliance.
- Create and maintain project materials like meeting notes, release notes, and quick reference guides.
- Follow internal controls and complete special projects as assigned.
What you'll need#
- Active enrollment in an undergraduate or graduate program.
- Course work in Business Administration, Computer Science, or Business Analytics.
- Strong writing, communication, and interpersonal skills.
- Analytical mindset with attention to detail and a focus on problem solving.
- Ability to manage multiple, changing deadlines.
- Hands-on knowledge of MS O365.
- Familiarity with tools such as SharePoint, MS Copilot, Azure DevOps, ServiceNow, or Modern Requirements is preferred.
Location & details#
- Location: Bala Cynwyd, Pennsylvania.
- Work Modality: Hybrid.
- Employment Type: Part time.
- Compensation: Paid internship.
About Tokio Marine North America Services
Tokio Marine North America Services provides professional support to the Tokio Marine Group of companies in the United States. The organization offers expertise in areas including actuarial science, finance, audit, payroll, human resources, legal, information technology, and communications. It operates out of several locations, with its headquarters in Bala Cynwyd, Pennsylvania. The company employs approximately 502 people.
How to get in at Tokio Marine North America Services
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