About the role#
The Newark IT Service Desk Student Technician provides technical support to students, faculty, and staff at the Ohio State Newark campus. This is a part-time, on-site role that involves resolving technical issues and maintaining campus equipment. You will work across various platforms to ensure the campus community has the technology support they need.
What you'll do#
- Deliver customer-focused IT assistance via phone, email, and the ServiceNow ticketing system.
- Resolve technical issues related to laptops, desktops, mobile devices, and printers.
- Provide hands-on troubleshooting and support for A/V equipment in classrooms.
- Maintain A/V hardware to ensure it functions properly.
- Assist with campus events, including small meetings and large conferences.
What you'll need#
- A valid driver's license and the ability to pass a background check.
- Physical ability to lift and move 50 pounds.
- Familiarity with desktop and laptop operating environments.
- A positive attitude and strong attention to detail.
- Ability to work independently or as part of a team.
- Capability to handle multi-tasking in a changing environment with minimal supervision.
- Commitment to providing quality customer service.
Location & details#
- This position is located on the Newark campus in Hodges Hall.
- Work is performed on-site.
- This is a part-time, temporary role with varying shifts.
About The Ohio State University
The Ohio State University operates as a public land-grant research university. It was founded in 1870 and maintains its main campus in Columbus, Ohio. The institution manages regional campuses in Lima, Mansfield, Marion, Newark, and Wooster. It serves a large student population through teaching, research, and service programs.
How to get in at The Ohio State University
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