About the role#
The Operations Intern will work directly with site leadership to strengthen how performance is measured, analyzed, and improved. This role provides hands-on exposure to a regulated manufacturing environment, with a focus on data analysis and continuous improvement. You will assess quality metrics, gather frontline feedback, and translate findings into high-impact initiatives.
What you'll do#
- Conduct employee surveys, interviews, and feedback sessions.
- Analyze feedback to identify trends in engagement, recognition, and communication.
- Summarize findings and present insights to leadership.
- Complete an employee engagement feedback analysis.
- Develop a Culture Engagement Toolkit for Operations leaders.
- Create at least five actionable engagement and recognition ideas.
- Present final recommendations to Operations leadership.
- Participate in meetings, workshops, and training sessions.
- Adhere to safety protocols, quality standards, and regulatory requirements.
- Perform other duties and tasks as assigned.
What you'll need#
- Working toward a Bachelor's Degree in a related field.
- College level math skills.
- Advanced computer skills.
- Full professional proficiency in English.
- High reasoning abilities to solve practical problems.
- Ability to effectively present information to various people.
- Ability to work independently or as part of a team.
- Ability to display original thinking and creativity.
- Ability to hold oneself in a professional manner.
Location & details#
- Location: Rockford, Illinois.
- Type: Full-time, on-site, paid internship.
- Term: Rolling.
About PCI Pharma Services
PCI Pharma Services is a contract development and manufacturing organization. The company provides services for drug development, clinical trial support, and commercial packaging. It operates from 38 global sites and employs over 8,000 people. The firm maintains its headquarters in Philadelphia, Pennsylvania.
How to get in at PCI Pharma Services
Applying early to PCI Pharma Services gives you a distinct advantage because recruiters review submissions as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the common frustration of being lost in a massive stack of late applications. You can reach out to the recruiters behind the company's roles directly to ask about the position or a referral, which materially improves your response rates. Intern Insider surfaces these specific contacts to help you bypass the standard queue. Connecting with the right person is often the difference between a silent inbox and a conversation.
