About the role#
The Healthcare Quality Intern supports organizational reporting, quality improvement, and research activities. You will assist with data collection, validation, analysis, and visualization across multiple systems. Working with analytics and quality improvement staff, you will help develop reports, dashboards, and training resources to support decision-making and program evaluation.
What you'll do#
- Collect, validate, and prepare data across multiple reporting platforms.
- Identify trends and opportunities by analyzing healthcare and operational data.
- Build and maintain spreadsheets, dashboards, and visualizations to communicate performance metrics.
- Generate reports from Epic and other systems for grant reporting and compliance monitoring.
- Help document data management processes and standard operating procedures.
- Assist in creating training materials, user guides, and job aids for reporting tools.
- Support training efforts focused on Epic reporting, quality metrics, and UDS measures.
- Contribute to departmental research efforts and special projects.
What you'll need#
- Current enrollment in or at least one year of experience in Public Health, Health Informatics, Data Analytics, Business Analytics, Management Information Systems, Healthcare Administration, Statistics, or a related field.
- A strong interest in healthcare data, performance measurement, and quality improvement.
- Proficiency in Microsoft Office, specifically Excel.
- Beginner to intermediate skills in R, STATA, SPSS, or Tableau.
- Strong organizational skills and attention to detail.
- A willingness to ask questions and learn new systems.
- The ability to work both independently and within a team.
Location & details#
- Location: Cleveland, Ohio.
- Modality: Hybrid and remote options available.
- Schedule: Part-time, approximately 15-25 hours per week, Monday through Friday between 8:00am and 4:30pm.
- Compensation: $20 per hour.
About The Centers
The Centers is a nonprofit health and human service agency based in Cleveland, Ohio. It formed through the merger of Circle Health Services and The Centers for Families and Children. The organization operates 11 locations and provides primary care, behavioral health, addiction services, and job training. It serves nearly 20,000 people annually.
How to get in at The Centers
Applying early to The Centers gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. You should aim to be in that initial group of candidates to ensure your materials are seen. Reaching out to the right person often beats applying into a queue. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the role or a referral. This approach often improves your response rates compared to a standard submission.
