About the role#
The Product Operations team is looking for an intern to join our Cloud Operations group for the Summer 2027 term. We are moving away from manual, reactive incident handling toward a data-driven, AI-enabled approach. You will work directly with Product, Support, and Engineering stakeholders to help us improve how we manage production operations. This 10-week internship provides hands-on experience in applying AI to real-world cloud operational challenges.
What you'll do#
- Use AI tools to support root cause analysis (RCA) and analyze operational processes.
- Identify recurring failure patterns, operational trends, and common root causes.
- Draft AI-assisted RCA summaries with findings and recommended corrective actions.
- Document existing ProdOps workflows and create process maps for current and future states.
- Recommend opportunities for AI integration, workflow automation, and process simplification.
- Analyze operational data related to incidents, escalations, and service performance.
- Build dashboards and visualizations to track operational health.
- Experiment with Microsoft Copilot, generative AI tools, and automation platforms to build proof-of-concepts.
- Create reusable AI prompts, playbooks, and improved operational documentation.
What you'll need#
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Analytics, Engineering, Business Technology, or a related field.
- Strong analytical and problem-solving skills.
- Familiarity with generative AI tools like Microsoft Copilot or ChatGPT.
- Working knowledge of Excel or Google Sheets.
- Good written and verbal communication skills.
- Ability to work independently and as part of a team.
- Curiosity and a strong attention to detail.
Location & details#
- This position is based in the United States.
- The role is primarily remote, but you must be able to work onsite in Raleigh, North Carolina, for your first week to complete onboarding.
- This is a paid, full-time summer internship.
- Applicants must be legally authorized to work in the United States without employer sponsorship.
About Siemens
Siemens is a technology company based in Munich and Berlin. It focuses on automation machinery manufacturing for sectors such as infrastructure, industry, mobility, and healthcare. The company integrates physical and digital systems to support sustainability and efficiency initiatives. It also maintains a majority stake in Siemens Healthineers.
How to get in at Siemens
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