About the role#
This internship provides supervised support for our unified communications environment. You will gain practical experience with interconnected communication technologies including voice and phone systems, contact center platforms, electronic faxing, and cloud-based services. This role builds foundational knowledge of VoIP, FoIP, telecom services, and wireless networking. You will work under the direction of experienced team members to resolve issues affecting individual users or multiple facilities.
What you'll do#
- Diagnose and investigate routine issues reported to the Unified Communications team.
- Gather information, reproduce reported issues, and document findings.
- Collaborate with IT groups, vendors, and carriers through ticketing and escalation processes.
- Provide clear, timely status updates to team members and users.
- Support small projects including equipment preparation, inventory, testing, and implementation.
- Respond to incidents involving software, phones, or network connectivity.
- Maintain accurate records of communication systems, including equipment and software versions.
- Assist the engineering team with testing and documentation for contact center solutions.
- Participate in training, team meetings, job shadowing, and knowledge-sharing sessions.
- Follow change management, information security, and departmental procedures.
What you'll need#
- Pursuing a bachelor's degree in Information Technology, Software Development, or a related major.
- Completion of your sophomore year prior to the start of the internship.
- Ability to attend for the entire 12-week duration.
Location & details#
- Location: Mechanicsburg, Pennsylvania.
- Modality: On-site.
- Term: Summer 2027 (May 17, 2027, to August 6, 2027).
- Compensation: $15.50 per hour.
- Status: Paid, full-time internship.
About Select Medical
Select Medical operates a network of critical illness recovery hospitals, rehabilitation hospitals, and outpatient centers across the United States. Founded in 1996, the company maintains its headquarters in Mechanicsburg, Pennsylvania. It employs over 50,000 people who provide care to more than 82,000 patients daily. The organization focuses on specialized hospital and rehabilitative services.
How to get in at Select Medical
Applying early to Select Medical positions gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows and your resume gets lost in the shuffle. Reaching out to the right person at Select Medical often yields better results than a standard application. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
