About the role#
The Intern, Business Analysis & Project Coordination supports the Helm Connect Personnel implementation and IT Services operational improvements. You will gain hands-on experience in business analysis, project coordination, process documentation, and organizational change management. Working alongside the Helm Change Lead and IT Services leadership, you will coordinate activities, engage stakeholders, and turn complex information into practical deliverables. This role offers the opportunity to own defined deliverables while identifying gaps and recommending improvements.
What you'll do#
- Interview stakeholders and IT specialists to document workflows, recurring maintenance, and service inventories.
- Identify documentation gaps and organize source information into structured guides and checklists.
- Manage training logistics, including scheduling, room bookings, participant rosters, and facilitator packages.
- Track readiness milestones, follow up on incomplete training, and support super-user engagement.
- Review training guides, job aids, and procedures for formatting, readability, and consistency.
- Maintain file organization, track approvals with subject-matter experts, and package materials for end users.
- Organize workshops and meetings, prepare agendas, and capture follow-up notes and action items.
- Maintain stakeholder lists, organize FAQs, and distribute project communications.
- Support readiness surveys and training evaluations, then analyze feedback to spot trends and build summary dashboards.
- Assemble handover packages, transition trackers, and lessons-learned summaries.
What you'll need#
- Current enrollment in a degree program in a relevant field such as Business Administration, Computer Science, Communications, or Human Resources.
- Strong written and verbal communication skills.
- Confidence interviewing and engaging stakeholders across different teams and technical levels.
- Strong organizational and problem-solving abilities with a keen eye for spotting gaps and inconsistencies.
- Ability to work independently under guidance and manage multiple priorities.
- Ability to turn complex information into clear deliverables.
- Working knowledge of Microsoft 365, including Excel, Word, PowerPoint, Teams, SharePoint, and Copilot.
- A basic understanding of business systems, IT processes, and organizational change.
- Previous experience in process documentation, business analysis, project coordination, process mapping, data visualization, survey tools, or IT service management systems is an asset.
Location & details#
- Location: North Vancouver, British Columbia, Canada.
- Term: Winter 2027 (January 4, 2027 to August 27, 2027).
- Modality: This is a full-time, on-site position.
About Seaspan ULC
Seaspan ULC operates as a group of Canadian companies focused on marine transportation and shipbuilding. The business provides ship repair, refit services, and commercial ferry operations along the West Coast. Founded in 1886, the organization maintains its headquarters in North Vancouver. It employs over 2,500 people to support coastal commerce.
How to get in at Seaspan ULC
Securing an internship at Seaspan ULC requires a proactive approach to their hiring cycle. Because early applicants often reach recruiters before the candidate pool becomes unmanageable, you should use Intern Insider to receive an instant alert the moment a relevant role is published. Applying among the first gives your application a better chance of being reviewed while the team is still actively sourcing talent. If you find yourself waiting in a queue, remember that reaching out to the right person can change your trajectory. Intern Insider surfaces the specific recruiters behind Seaspan ULC roles, allowing you to reach out directly to ask about the position or request a referral. This direct contact often improves response rates compared to standard submissions.
