Client Experience Operations Intern

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Rocket

10,001+ employeesPhoenix, Arizona, United StatesFinancial Services
Actively hiringPaidSummer 2027Financial Services
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Best applied by Nov 16

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About the role#

As a Client Experience Operations Intern, you will gain exposure to executive decision-making and operational strategy. You will work with a cohort of interns on projects that support organizational priorities and observe how teams collaborate across the company. This is a paid, full-time summer 2027 internship.

What you'll do#

  • Collaborate with senior leaders to gain insight into operational strategy.
  • Contribute to business initiatives through research, analysis, and process improvement.
  • Prepare and deliver presentations to leadership and your team.
  • Participate in brainstorming sessions, problem-solving, and operational reviews.
  • Coordinate across various business functions to support organizational goals.

What you'll need#

  • Current enrollment in an undergraduate program for Business Administration or a related field.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
  • Ability to interpret data and draw meaningful insights.
  • Experience with or interest in using AI tools.
  • A proactive mindset with the ability to manage time and take initiative.
  • Adaptability and comfort working in a changing environment.

Location & details#

  • Location: Phoenix, Arizona.
  • Work Modality: Hybrid (must be able to commute to the office 3 days per week).
  • Term: Summer 2027.
  • Employment: Full-time and paid.

About Rocket

Rocket provides mortgage services to consumers. The company operates within the financial services sector. It is a public company with over 10,000 employees. The organization maintains a workforce of 11,258 people.

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