About the role#
This summer internship focuses on hospitality operations at The Ripken Experience in Pigeon Forge. You will support our VIP suites during week-long baseball events, ensuring guests have a positive experience from start to finish. This is a paid, full-time position for the summer of 2027.
What you'll do#
- Manage VIP suite reservations and act as the on-site liaison for guests.
- Handle pre-game, in-game, and post-game suite duties, including supply organization and suite monitoring.
- Operate the food and beverage cart and assist with opening or closing the grill and concession stands.
- Collaborate with team coordinators to manage item engravings and create walk-up song playlists.
- Perform facility maintenance, such as sweeping, mopping, cleaning windows, and trash removal.
- Answer guest questions about local activities and dining options.
- Solve problems as they arise and maintain a professional demeanor under pressure.
What you'll need#
- Current college student seeking credit or a recent graduate looking for experience.
- Previous experience in a customer service role.
- An outgoing, friendly personality with high energy and initiative.
- Strong communication skills and the ability to multitask effectively.
- A commitment to working long hours, including weekends, based on event schedules.
- A strong work ethic and the ability to function well within a team.
- Reliable transportation to the facility.
Location & details#
- Location: Pigeon Forge, Tennessee.
- Term: Summer 2027 (May 10, 2027, to August 18, 2027).
- Work Modality: On-site.
- Compensation: $10 per hour.
About Ripken Baseball
Ripken Baseball operates as a sales and marketing firm based in Aberdeen, Maryland. The company manages the business and philanthropic activities associated with Cal Ripken, Jr. and Bill Ripken. It oversees several amateur baseball complexes and maintains the Ripken brand. The organization has between 51 and 200 employees.
How to get in at Ripken Baseball
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