About the role#
As a Business Operations Intern at The Ripken Experience in Pigeon Forge, you will support the business side of our summer weeklong tournament operations. This is a full-time, paid position designed for students seeking college credit or recent graduates gaining professional experience. You will work alongside full-time staff to help run our events and ensure a positive experience for all participants.
What you'll do#
- Prepare team rosters, welcome packets, and required paperwork for each tournament.
- Coordinate the distribution of team gifts.
- Assist full-time staff with weekly inventory counts.
- Provide support to the Food and Beverage Manager, Facilities Manager, and Retail Coordinator.
- Communicate Player of the Game letters and entries after games conclude.
- Collaborate with Hospitality Interns and Team Coordinators to track and complete item engravings.
- Support team check-in, opening ceremonies, and skills competitions.
- Deliver customer service to internal and external guests.
- Apply training and demonstrate initiative while working with the team.
What you'll need#
- Current college student or recent graduate.
- Prior experience in a customer service role.
- Outgoing personality with high energy and strong initiative.
- Excellent communication and time-management skills.
- Detail-oriented approach with the ability to solve problems and multi-task.
- Commitment to working long hours, including weekends.
- Ability to work effectively in a team environment.
- Reliable transportation.
Location & details#
- Location: Pigeon Forge, Tennessee.
- Term: Summer 2027 (May 10, 2027 to August 18, 2027).
- Work Modality: On-site.
- Compensation: $10 per hour.
About Ripken Baseball
Ripken Baseball operates as a sales and marketing firm based in Aberdeen, Maryland. The company manages the business and philanthropic activities associated with Cal Ripken, Jr. and Bill Ripken. It oversees several amateur baseball complexes and maintains the Ripken brand. The organization has between 51 and 200 employees.
How to get in at Ripken Baseball
Applying early to Ripken Baseball gives you a distinct advantage because recruiters review initial submissions before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This timing often ensures your resume is seen while the hiring team is still fresh. Reaching out to the right person is more effective than waiting for a response from a general portal. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This approach often improves your response rate compared to submitting an application into a queue.
