Client Advisor Intern

About the role#

As a Client Advisor Intern, you will serve as an ambassador for the bank, focusing on client-centered service and problem-solving. This role involves assisting clients with everyday banking needs, educating them on digital tools, and collaborating with internal partners to help clients reach their financial goals.

What you'll do#

• Proactively engage with clients throughout the branch and community to uncover needs and identify referral opportunities.
• Educate clients on banking technology and demonstrate digital solutions to improve their experience.
• Respond to client-initiated requests and assist with a full range of financial transactions.
• Actively listen to client conversations to understand their individual requirements and resolve banking issues.
• Maintain strong relationships with internal partners to maximize business opportunities.

What you'll need#

• A demonstrated passion for prioritizing client needs and success in target-driven environments.
• Strong problem-solving abilities and interpersonal skills to build rapport.
• Flexibility, a willingness to learn, and strong personal ethics.
• Digital literacy across various devices, including smartphones, tablets, and laptops.
• A track record of building and maintaining client relationships in the financial or service industry is an asset.
• Pursuing or holding a background in Business Administration, Finance, Marketing, or Communications.
• Mutual Funds accreditation, such as the Investment Funds in Canada or the Canadian Securities Course, is considered a plus.

Location & details#

• Location: St. John's, Newfoundland and Labrador, Canada.
• Employment Type: Part-time (30 hours per week).
• Modality: On-site.
• Term: Rolling.