About the role#
This position focuses on client-centered service and problem-solving within a branch environment. You will act as an ambassador for the bank, helping clients manage their everyday banking needs and collaborating with partners to support client goals. This is a full-time, paid internship.
What you'll do#
- Proactively engage with clients throughout the branch and community to identify banking needs, provide advice, and uncover referral opportunities.
- Educate clients on banking services, including digital tools, to improve their experience and drive business.
- Respond to client-initiated contact and assist with a variety of financial transactions.
- Actively listen to clients to understand their individual financial needs.
- Take ownership of resolving and preventing client banking problems.
- Cultivate and maintain relationships with internal partners to maximize business opportunities.
What you'll need#
- A demonstrated passion for prioritizing client needs and success in a target-driven environment.
- Strong problem-solving and interpersonal skills, with the ability to build and maintain professional relationships.
- Flexibility, a willingness to learn, and personal integrity.
- Digital literacy across various devices, including smartphones, tablets, and laptops.
- A proven track record in building rapport with clients.
- Preference is given to candidates with an interest in Business Administration, Finance, Marketing, Economics, Communications, or Psychology.
Location & details#
- Location: Pincher Creek, Alberta, Canada.
- Modality: On-site.
- Schedule: Full-time, 37.5 hours per week.
- Term: Rolling.
How to get in at RBC
Intern Insider's per-company playbook.
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
