About the role#
This position focuses on client-centered sales and problem-solving to support everyday banking, credit, and investment needs. As an ambassador for the bank, you will provide advice, assist with transactions, and collaborate with partners to help clients achieve their financial goals. This role involves both proactive engagement and responding to client-initiated contact to drive satisfaction and loyalty.
What you'll do#
- Proactively engage with clients in the branch and community to identify banking needs and sales opportunities.
- Focus on client education and technology demonstrations to improve the banking experience.
- Respond to client requests and assist with a full range of financial transactions.
- Take ownership of resolving and preventing client banking issues.
- Cultivate and maintain relationships with internal partners to manage referrals and business opportunities.
What you'll need#
- Mutual Funds accreditation or a willingness to obtain it (such as Investment Funds in Canada or the Canadian Securities Course).
- Demonstrated passion for client service and success in a target-driven sales environment.
- Strong problem-solving skills and the ability to build effective client relationships.
- Flexibility, a desire to learn, and strong personal ethics.
- Digital literacy across various devices including smartphones, tablets, and laptops.
- Ability to work all open business hours.
- Preferred majors include Business Administration, Finance, Economics, Marketing, Communications, or Psychology.
Location & details#
- Location: Ajax, Ontario, Canada.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: This is a paid, salaried position.
- Term: Rolling.
How to get in at RBC
Intern Insider's per-company playbook.
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
