About the role#
The IT Infrastructure Intern provides entry-level technical support while gaining hands-on experience across Service Desk operations, infrastructure systems, and cybersecurity. You will work under the guidance of the IT Infrastructure team to resolve end-user technology issues, support hardware and software deployments, and contribute to security initiatives.
What you'll do#
- Respond to and triage end-user support requests through the Help Desk system, email, and telephone.
- Perform first-level troubleshooting for hardware, software, and peripheral issues.
- Install, configure, and deploy desktop equipment including computers, printers, and accessories.
- Assist with cybersecurity projects and tasks to support the Information Security and Infrastructure teams.
- Document Help Desk activity, including user information, troubleshooting steps, and final resolutions.
- Maintain accurate IT asset inventory records and perform routine system health checks.
What you'll need#
- A foundational understanding of computer hardware, operating systems, and common software applications.
- Basic familiarity with Service Desk or customer support concepts.
- An interest in infrastructure, networking, cybersecurity, or IT operations.
- Proficiency with Microsoft Office applications.
- The ability to follow troubleshooting procedures and escalate issues appropriately.
- Strong attention to detail and effective verbal and written communication skills.
- Pursuing a degree in Computer Science, Cybersecurity, Computer Engineering, Electrical Engineering, or Business Administration.
Location & details#
- Location: West Lafayette, Indiana
- Modality: On-site
- Status: Paid, full-time internship
- Term: Rolling
About Purdue Federal Credit Union
Purdue Federal Credit Union is a nonprofit financial institution founded in 1969 on the Purdue University campus. Based in West Lafayette, Indiana, the organization operates 10 full-service branches and two high-school locations. It provides a range of financial products including checking accounts, savings options, and mortgage loans. The credit union currently employs between 201 and 500 people.
How to get in at Purdue Federal Credit Union
Applying early to Purdue Federal Credit Union gives you a distinct advantage because recruiters review applications before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. This helps you avoid the frustration of getting lost in a massive pile of late-stage applicants. You can also improve your response rates by reaching out to the hiring team directly rather than waiting for a system response. Intern Insider surfaces the recruiters behind the company's roles so you can introduce yourself or ask a specific question about the position. A direct, professional inquiry often makes a stronger impression than a standard submission.
