About the role#
The Quality Operations Intern will work directly with site Quality leaders to strengthen how quality performance is measured, analyzed, and improved. This role provides hands-on exposure to a regulated manufacturing environment with a focus on current Good Manufacturing Practices (cGMP), data analysis, and continuous improvement. You will contribute to measurable improvements while developing analytical and critical thinking skills.
What you'll do#
- Assess current quality metric tracking processes for accuracy, clarity, and usefulness.
- Develop data trending and root cause analysis skills to identify recurring issues.
- Collect and analyze cross-site and cross-shift feedback to identify inefficiencies.
- Compile a structured and prioritized list of improvement opportunities.
- Partner with Quality leadership to prioritize and support the execution of process improvements.
- Participate in meetings, workshops, and training sessions.
- Adhere to safety protocols, quality standards, and regulatory requirements.
- Maintain adherence to all PCI, cGMP, and GCP policies and procedures.
What you'll need#
- Currently working toward a Bachelor's Degree in a related field.
- College level math skills.
- Advanced computer skills with the ability to perform complex tasks.
- Full professional proficiency in speaking, reading, and writing.
- High reasoning ability to solve practical problems.
- Ability to effectively present information to various people.
- Ability to work independently or as part of a team.
- Ability to display original thinking and creativity.
- Ability to maintain a professional manner.
Location & details#
- Location: Rockford, Illinois.
- Modality: On-site.
- Employment: Full-time, rolling term.
About PCI Pharma Services
PCI Pharma Services is a contract development and manufacturing organization. The company provides services for drug development, clinical trial support, and commercial packaging. It operates from 38 global sites and employs over 8,000 people. The firm maintains its headquarters in Philadelphia, Pennsylvania.
How to get in at PCI Pharma Services
Applying early to PCI Pharma Services gives you a distinct advantage because recruiters review submissions as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the common frustration of being lost in a massive stack of late applications. You can reach out to the recruiters behind the company's roles directly to ask about the position or a referral, which materially improves your response rates. Intern Insider surfaces these specific contacts to help you bypass the standard queue. Connecting with the right person is often the difference between a silent inbox and a conversation.
