Client Experience Intern

    OCV, LLC logo

    OCV, LLC

    SERVE

    51-200 employeesFounded 2007Opelika, AlabamaSoftware Development
    Actively hiringPaidrollingSoftware Development
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    Best applied by Sep 2

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    About the role#

    OCV, LLC is seeking a Client Experience Intern to join our team in Opelika, Alabama. This part-time, paid internship offers students the chance to gain professional experience in account management and organizational operations. You will work on-site, focusing on quality assurance and data management to support our client services.

    What you'll do#

    • Perform quality control reviews of mobile applications and websites before they launch.
    • Identify, document, and report bugs, broken links, or navigation errors.
    • Review completed support tickets to ensure accuracy and confirm that issues were resolved correctly.
    • Manage and analyze client data within our CRM to track trends and open issues.
    • Create clear presentation materials for client app reviews.

    What you'll need#

    • Current enrollment in a college or university program, specifically in Business Administration, Information Systems, or a related field.
    • A detail-oriented mindset with a focus on quality assurance.
    • Proficiency in Google Suite and Microsoft Office.
    • Basic familiarity with digital products and websites.
    • The ability to follow structured processes and document your findings clearly.

    Location & details#

    • Location: Opelika, Alabama
    • Modality: On-site
    • Employment type: Part-time, paid internship
    • Term: Rolling

    About OCV, LLC

    OCV, LLC develops custom mobile applications for iPhone and Android devices. Founded in 2007, the company operates out of Opelika, Alabama. It serves law enforcement agencies, emergency management departments, and public health organizations across the United States. The company employs between 51 and 200 people.

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