Client Experience Intern

OCV, LLC logo

OCV, LLC

SERVE

51-200 employeesFounded 2007Opelika, AlabamaSoftware Development
Actively hiringPaidSoftware Development
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Best applied by Dec 1

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About the role#

OCV, LLC is seeking a Client Experience Intern to join our team in Opelika, Alabama. This part-time, paid internship offers students the chance to gain professional experience in account management and organizational operations. You will work on-site, focusing on quality assurance and data management to support our client services.

What you'll do#

  • Perform quality control reviews of mobile applications and websites before they launch.
  • Identify, document, and report bugs, broken links, or navigation errors.
  • Review completed support tickets to ensure accuracy and confirm that issues were resolved correctly.
  • Manage and analyze client data within our CRM to track trends and open issues.
  • Create clear presentation materials for client app reviews.

What you'll need#

  • Current enrollment in a college or university program, specifically in Business Administration, Information Systems, or a related field.
  • A detail-oriented mindset with a focus on quality assurance.
  • Proficiency in Google Suite and Microsoft Office.
  • Basic familiarity with digital products and websites.
  • The ability to follow structured processes and document your findings clearly.

Location & details#

  • Location: Opelika, Alabama
  • Modality: On-site
  • Employment type: Part-time, paid internship
  • Term: Rolling

About OCV, LLC

OCV, LLC is a software development company based in Opelika, Alabama. Founded in 2007, the firm builds custom mobile applications for law enforcement, emergency management, and public health agencies. It also creates software for various private businesses across the United States. The company employs 87 people and maintains a staff size of 51 to 200 employees.

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