About the role#
The NYISO is seeking a Windows Systems Administration Co-Op to support endpoint management, device-data quality, and Tier 2 administration. You will gain hands-on experience with Microsoft Intune, Windows systems, endpoint inventory, application deployment, and ServiceNow asset records. This role focuses on improving the accuracy of endpoint information and supporting Windows lifecycle and technology-governance initiatives.
What you'll do#
- Build and maintain Microsoft Intune device groups and review compliance dashboards.
- Audit endpoint inventory and asset records for accuracy while validating workstation naming standards.
- Identify stale or inactive computer accounts and assist with Windows deployment-readiness assessments.
- Document workstation build procedures and create knowledge articles for common technical problems.
- Test new application deployments and update troubleshooting documentation.
- Review incident trends to identify frequently occurring issues and track service-level performance metrics.
- Reconcile endpoint information across Microsoft Intune, inventory systems, and ServiceNow Hardware Asset Management.
- Recommend improvements to endpoint-management and asset-data workflows.
What you'll need#
- Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field.
- Basic understanding of Windows operating systems and familiarity with Microsoft 365 and Excel.
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Ability to document technical processes clearly and follow through on corrective actions.
- Interest in endpoint management, systems administration, and IT operations.
- Exposure to Microsoft Intune or another endpoint-management platform is preferred.
- Basic PowerShell scripting knowledge is a plus, as is familiarity with ServiceNow or IT asset-management concepts.
Location & details#
- This is a hybrid role based in Rensselaer, New York. You must be local to the Albany area.
- This is a paid, full-time position with a rolling term.
- Offers are contingent upon successful completion of a drug screening and background check.
About NYISO
The New York Independent System Operator is a nonprofit corporation based in Rensselaer, New York. Founded in 1999, it manages the bulk electricity grid across the state. The organization administers wholesale electricity markets and conducts long-term planning for the electric system. It employs between 501 and 1,000 people to support the reliability and efficiency of power delivery.
How to get in at NYISO
Applying to the New York Independent System Operator early gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first before the pile grows. You gain a better chance of being seen when you are not competing with hundreds of late submissions. Reaching out to the right person at the New York Independent System Operator often beats applying into a blind queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This direct contact materially improves response rates compared to standard submissions.
