About the role#
NJM Insurance Group is seeking an Account Representative to support Personal Lines Insurance policyholders. This role focuses on delivering high-quality customer service by responding to inbound calls and managing transactions that do not require an insurance license. This is a full-time position with rolling start dates.
What you'll do#
- Deliver a high-quality customer experience while interacting with customers and administering transactions.
- Provide accurate and independent responses to inquiries regarding Personal Lines Insurance.
- Manage time effectively to meet performance goals, including completing follow-ups and workflow transactions.
- Communicate effectively through verbal and written channels.
- Utilize Microsoft Office and demonstrate strong multi-tasking and listening skills.
What you'll need#
- Recent high school graduate with a diploma.
- Must be 18 years of age or older.
- Minimum 3.0 GPA.
- Previous work or volunteer experience involving customer service is preferred.
- Reliable transportation and a positive attendance history.
- Ability to maintain a quiet home workspace and a high-speed internet connection.
- Bilingual skills are considered a plus.
Location & details#
- Locations: Trenton, New Jersey or Hammonton, New Jersey.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: Paid position.
About NJM Insurance Group
NJM Insurance Group is a property and casualty insurer based in West Trenton, New Jersey. Founded in 1913, the company operates as a mutual organization for the benefit of its policyholders. It maintains offices in Hammonton and Parsippany in addition to its headquarters. The firm employs approximately 2,093 people and provides insurance products including auto, homeowners, and workers compensation coverage.
How to get in at NJM Insurance Group
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