About the role#
The Branch Operations Strategy & Innovation team shapes the future of our branch network. We partner across the company to develop long-term strategies, support organizational transformation, and ensure our branches evolve with member expectations. As a Summer Associate, you will report to the Manager of Strategy & Innovation and work alongside strategists, change leaders, and portfolio managers. This 12-week program runs from May 2027 to August 2027.
What you'll do#
- Conduct research to support strategic priorities, emerging opportunities, and executive decision-making.
- Analyze industry trends, competitive dynamics, and market developments to identify implications for our branch network.
- Assess strategic opportunities related to branch transformation, workforce effectiveness, member experience, and operational excellence.
- Develop executive-ready presentations, business cases, and recommendations for senior leadership.
- Support strategic planning, innovation efforts, and leadership workshops by synthesizing findings and documenting recommendations.
- Contribute to initiatives focused on improving branch performance, employee effectiveness, and member engagement.
What you'll need#
- Current enrollment in a degree program for Business Administration (MBA), Strategy, Finance, Economics, Management, or Organizational Leadership.
- Anticipated graduation date of December 2027 or later.
- Experience analyzing data, conducting research, and developing recommendations to solve business problems.
- Proficiency with Microsoft Office, specifically PowerPoint and Excel.
- Strong written, verbal, and presentation communication skills.
- Ability to work independently and collaborate within cross-functional teams.
- Experience developing executive presentations for senior stakeholders.
- Knowledge of strategic planning frameworks, business case development, and market analysis methodologies.
- Familiarity with financial services, banking, branch operations, or member experience strategy.
Location & details#
- This is a full-time, paid, on-site internship located in Vienna, Virginia.
- Standard hours are Monday through Friday, 8:00 AM to 4:30 PM ET.
About Navy Federal Credit Union
Navy Federal Credit Union is a nonprofit financial institution founded in 1933. It serves the Armed Forces, Department of Defense, veterans, and their families. With over 15 million members and more than 25,000 employees, it operates as the largest credit union in the world. The organization maintains its headquarters in Vienna, Virginia, alongside additional campuses in Florida, California, and Virginia.
How to get in at Navy Federal Credit Union
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