About the role#
This is a full-time co-op opportunity based in Norwood, Massachusetts, running from January 18, 2027, to June 25, 2027. You will work within the Development Process, Training, and Execution team to support innovation and digital enablement initiatives. The role focuses on streamlining workflows, improving information access, and strengthening the adoption of digital tools across the clinical development organization. You will gain hands-on experience in regulated operations, quality-focused documentation, and business process improvement.
What you'll do#
- Gather user needs, document current-state workflows, test proposed solutions, and prepare training materials.
- Collaborate with cross-functional partners to explore practical uses of automation, dashboards, and AI-enabled tools for document management and process efficiency.
- Evaluate the use of Generative AI tools to support information access and digital ways of working.
- Contribute to process mapping, workflow documentation, and continuous improvement projects.
- Draft, format, and revise standard operating procedures and work instructions.
- Perform quality control reviews of controlled documents for clarity, consistency, and alignment with standards.
- Maintain and enhance document trackers, action logs, dashboards, and project status reports.
- Assist with document lifecycle, training, and digital workflow activities in systems such as Veeva Quality and Smartsheet.
- Organize and analyze process documentation, training matrices, and related records to identify gaps.
What you'll need#
- Current enrollment in a Bachelor’s or Master’s degree program in Biology, Business Administration, Computer Engineering, Electrical Engineering, Mechanical Engineering, or Health Administration.
- Proficiency with Microsoft Office applications, specifically Word, Excel, and PowerPoint.
- A GPA of 3.5 or equivalent academic achievement.
- Strong organizational skills and the ability to manage multiple assignments.
- Clear written and verbal communication skills.
- High attention to detail.
- An interest in process quality, consistency, and continuous improvement.
- Curiosity about digital tools, workflow automation, data visualization, or the responsible use of AI.
- Interest in clinical development operations, regulated processes, quality systems, and digital transformation.
- Must be a U.S. person.
Location & details#
- Location: Norwood, Massachusetts.
- Work Modality: Hybrid (70% in-office).
- Employment: Full-time co-op.
- Compensation: Paid position with a salary range of $20.00 - $60.00 per hour.
- Sponsorship: We are unable to offer immigration sponsorship for this role.
About Moderna
Moderna operates in the biotechnology research sector. Founded in 2010, the company focuses on the development of mRNA therapeutics and vaccines. It maintains headquarters in Cambridge, Massachusetts. The organization employs between 1,001 and 5,000 people and functions as a public company.
How to get in at Moderna
Securing an internship at Moderna requires speed because high-volume roles often fill quickly. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which gives you a distinct advantage over those who wait for a job board refresh. You should also look for ways to connect with the team directly. Intern Insider surfaces the recruiters behind the company roles so you can reach out to ask about the position or a referral. Reaching out to a human being instead of relying on an automated system materially improves your response rates.
