About the role#
This is a full-time, paid internship for the Fall 2026 term, running from September 8th to December 31st. The role is based in Ville Saint-Laurent, Quebec, and operates in a hybrid work environment.
What you'll do#
- Participate in the complaint handling process, including initiating and reviewing product quality complaints.
- Perform internal assessments for product quality complaints and verify complaint samples when required.
- Collaborate with the Pharmacovigilance and Customer Service teams, as well as other internal departments.
- Assist in the translation and revision of Standard Operating Procedures (SOPs), Working Instructions (WIs), and training materials.
- Monitor the quality inbox for product inquiries and follow up with relevant personnel.
- Update re-occurrence tables and perform reconciliations as needed.
- Ensure compliance with Good Manufacturing Practices (GMP).
- Support or lead special projects and administrative tasks as assigned.
What you'll need#
- Current enrollment in a science-related degree or diploma program (e.g., Biology, Chemistry, Pharmaceutical Sciences, Environmental Engineering, or Health Administration).
- Proficiency in Microsoft Suite, including Outlook, Word, Excel, and PowerPoint.
- Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
- A meticulous and detail-oriented approach to work.
- Bilingual proficiency in both English and French (spoken and written).
Location & details#
- Location: 4705 Dobrin Street, Saint-Laurent, QC, Canada.
- Term: Fall 2026 (September 8 – December 31, 2026).
- Work Modality: Hybrid.
