About the role#
The Wayfinding Co-Op supports the Wayfinding Team and reports to the Manager of Wayfinding. This is a full-time, on-site position based in Quincy, Massachusetts. You will work 40 hours per week for a period of at least six months, typically spanning January through June.
What you'll do#
- Implement the MBTA Wayfinding program alongside the design team.
- Photo-document existing wayfinding conditions and assets across the transit system.
- Develop new group databases and program reference documents.
- Prepare databases for sign standards and related projects.
- Create a standard sign type catalogue for sign graphics software.
- Review and update transit-related maps.
- Assist with graphic design tasks, material research, and specifications.
- Maintain staff work schedules and coordinate implementation of actions.
- Participate in team meetings, fieldwork, and project teams.
- Provide professional service to internal and external customers.
- Develop protocols for signage material sample tracking and storage.
What you'll need#
- Enrollment in an undergraduate degree program in Architecture, Urban Planning, or Graphic Design.
- Completion of at least four semesters or five trimesters of your degree program.
- A cumulative GPA of at least 2.5.
- Proficiency in Adobe Creative Cloud and Microsoft Office.
- At least one year of experience with database applications.
- A valid, unexpired U.S. driver’s license.
- Ability to communicate effectively in English and handle confidential information.
- Strong organizational skills and attention to detail.
- Interest in public service and transportation.
- Ability to commute independently to work locations in the Boston metro area.
- Authorization to work in the United States (sponsorship is not provided).
Location & details#
- Location: 200 Newport Avenue, Quincy, Massachusetts.
- Modality: On-site, five days per week.
- Status: Full-time, paid internship.
About MBTA
The Massachusetts Bay Transportation Authority operates public transit services throughout the greater Boston area. Founded in 1897, the agency manages subway, bus, commuter rail, and ferry systems. It serves 175 communities and a population of 4.7 million residents. The organization maintains a workforce of 5,001 to 10,000 employees.
How to get in at MBTA
Applying early to the MBTA provides a distinct advantage because recruiters review applications before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing ensures your materials reach the hiring team while the queue remains short. Reaching out to the recruiters behind these roles often improves your response rates compared to submitting through a general portal. Intern Insider surfaces the specific recruiters managing MBTA openings so you can contact them directly to ask about the position or a referral. This approach helps you move past the standard application process and connect with the people making the hiring decisions.



