About the role#
The Operations & Programming Intern supports the daily functions of a high-performance basketball training facility. You will assist with programming, scheduling, and community engagement within a 15,000-square-foot elite environment. This role provides hands-on experience in sports facility management and client relations.
What you'll do#
- Manage day-to-day facility operations and maintain a professional, safe training environment.
- Use the Mindbody platform to handle camper check-ins, registrations, and scheduling updates.
- Coordinate transitions between private training sessions, facility rentals, and camp sessions.
- Build relationships with athletes and parents during drop-off and pick-up times.
- Support community outreach initiatives and promote upcoming leagues, clinics, and events.
What you'll need#
- A foundational understanding of basketball training and youth sports culture.
- Strong interpersonal and customer service skills to interact with athletes, parents, and coaching staff.
- Ability to work a non-traditional schedule, including evenings and weekends.
- Comfort learning and using software platforms like Mindbody and Google Workspace.
- A reliable, proactive, and detail-oriented approach to tasks.
Location & details#
- This position is based on-site in Brooklyn, New York.
- The internship runs from November 2026 through January 2027.
- This is a part-time role requiring 20 hours per week.
- This position is unpaid, though college credit is available for current undergraduate students.
About MADE Hoops
MADE Hoops operates in the youth basketball sector. Founded in 2014, the organization manages leagues, camps, and tournaments for middle and high school athletes. It is based in the Bronx, New York, and employs between 11 and 50 people. The company hosts over 100 events annually for boys and girls across the United States.
How to get in at MADE Hoops
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