About the role#
As an IT Technician Co-op Student, you will provide Tier 1 help desk support and triage during core business hours. You will gain practical experience by working with technical experts to solve hardware and software problems while supporting our network infrastructure and end users.
What you'll do#
- Provide first-level support via phone, email, and in-person desk-side visits.
- Triage, gather technical information, and dispatch help desk tickets.
- Create and resolve defect reports.
- Perform hands-on troubleshooting for software, configuration, network, and hardware issues.
- Set up and support mobile devices including Android and iPhone.
- Use remote support tools to assist end users.
What you'll need#
- Current full-time enrollment in a post-secondary Computer Systems Technology or Information Technology program requiring a co-op placement.
- Proficiency in Windows 10, Windows 11, and Microsoft Office 2016/M365.
- Knowledge of network administration, including TCP/IP, NAT, DHCP, DNS, and wireless standards.
- Experience writing scripts using PowerShell, batch, VBScript, or VBA.
- Strong analytical, problem-solving, and organizational skills.
- Ability to work independently and collaborate effectively with others.
- Excellent verbal and written communication skills.
- Genuine interest in computer technology.
Location & details#
- Location: Toronto, Ontario, Canada (800 Kipling Avenue).
- Term: Winter 2027 (4 or 8 months).
- Modality: On-site.
- Compensation: $20.78 to $25.67 per hour, depending on experience and education.
About Kinectrics
Kinectrics provides testing, inspection, certification, and engineering consulting services for the electric power generation, transmission, and distribution markets. The company operates independent laboratory facilities and maintains a fleet of field inspection equipment to support utility assets. Founded in 1912, the firm is based in Toronto and employs over 1,300 technical experts and engineers. It specializes in areas including nuclear parts, station chemistry, and project management.
How to get in at Kinectrics
Applying early to Kinectrics gives you a distinct advantage, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you are among the first to submit your materials. This timing helps your application get seen before the pile grows. Reaching out to the right person is often more effective than submitting to a general queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This approach materially improves your response rates compared to standard online submissions.
