About the role#
Jarrett is a third-party logistics company that coordinates shipping processes for clients in industries like automotive, aerospace, and food. As an intern, you will act as a coordinator between our clients and carriers to ensure shipments arrive as expected. You will troubleshoot issues, answer client inquiries, and work to resolve problems before they escalate.
What you'll do#
- Manage incoming phone calls and emails from clients regarding shipment requests and general questions.
- Coordinate with carriers to set up new shipments.
- Track active shipments using carrier websites and call specific locations to follow up on delays or issues.
- Log shipment updates accurately within our jShip software.
- Prepare and send daily or weekly status reports to clients.
- Collaborate with your teammates to find solutions when shipments do not go according to plan.
What you'll need#
- Ability to work at least 15 hours per week during the spring semester.
- Previous experience in customer service roles, such as retail or food service.
- Strong attention to detail and the ability to think on your feet.
- A desire to solve problems and a willingness to help others.
- Interest in working within a collaborative team environment.
Location & details#
- This is a paid, on-site internship based in Orrville, Ohio.
- The term for this role is Winter 2027.
About Jarrett
Jarrett is a logistics and supply chain management company founded in 1999. Based in Orrville, Ohio, the firm provides services including transportation, warehousing, and freight bill auditing. It operates as a privately held organization with a staff of 219 employees. The company manages supply chain operations for various clients, including Fortune 500 businesses.
How to get in at Jarrett
Securing an internship at Jarrett requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, early applicants get seen before the pile grows. You should aim to differentiate yourself by connecting with the people actually hiring for the team. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
