About the role#
This internship supports the Keep Playing Kids program and broader operations at JAM. You will work across departments to help run sports leagues, programs, and events. This position is unpaid and designed for students who need a placement to graduate. Please note that this is not a 9-to-5 role, as you will occasionally work evenings based on department needs.
What you'll do#
- Create lesson plans for Keep Playing Kids sessions.
- Manage daily logistics, including equipment preparation, drop-off, and coordinating with coaches.
- Support player retention through direct customer service via email, phone, and in-person interactions.
- Drive sales for leagues and programs to individuals and team captains.
- Execute programs and events to ensure games run smoothly.
- Assist with part-time staff and equipment management.
- Resolve discipline issues during gameplay and handle venue cancellations.
- Conduct outreach and general player experience tasks.
What you'll need#
- Current enrollment in a post-secondary program that requires a placement to graduate.
- A valid G Driver's license.
- Past experience in customer service.
- Strong verbal and written communication skills with the ability to speak in front of groups.
- High energy and a positive attitude.
- Ability to work independently, take initiative, and solve problems creatively.
- Incredible attention to detail and a willingness to learn quickly.
- Ability to pass a background check.
- Knowledge of various sports rules and experience working with children are considered assets.
Location & details#
- Location: Toronto, Ontario.
- Modality: On-site.
- Term: Rolling.
- Employment Type: Full-time.
- Compensation: This is an unpaid internship. You will receive complimentary league play and access to a company vehicle for work-related tasks.
About JAM
JAM operates as a provider of corporate events and adult recreational sports leagues. The company facilitates remote events and manages local sports leagues across the United States and Canada. Established in 1996, the organization maintains its headquarters in Toronto. It employs approximately 739 people.
How to get in at JAM
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